1. Information We Collect
When you use CommunityGlows, we collect information you provide directly to us, including:
- Account information (name, email address) when you sign up
- Preferences and settings you configure
- Profile and network link configuration
- Feature usage and app diagnostics needed to operate and support the service
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Store and sync your profiles and preferences across devices
- Send you technical notices and support messages
- Respond to your comments and questions
3. Cookies and Sessions
CommunityGlows can store live social cookies and session-related local storage on your device for the profile and network you open. App preferences and configuration may sync separately. A session backup is included only when you explicitly create an encrypted export.
4. Audience Measurement on This Website
This website measures its audience to understand which content is read and to improve its pages. Our own measurement sets no cookie: it stays within the conditions set by the French data protection authority (CNIL) for audience measurement exempt from consent.
- Collected: pages viewed (with their type, author, category and language), scroll depth, reading time, page load time, clicks on outbound links, downloads and a few marked buttons, the referring website (domain only), the browser and system family, device type and country.
- A random identifier is kept in your browser's local storage for this website only. It expires 13 months after it is created and is never extended. It lets us count returning visits; it is not linked to your account, your email address or any other website.
- Your IP address is never stored. Never collected: form contents, text you type, URL parameters, campaign identifiers, mouse movements or session recordings.
- Data is used only to produce anonymous statistics for CommunityGlows (groups of at least 10 visitors), is not shared with third parties and is deleted after 25 months at most. It is processed by our own ContentGlows service.
You can object to this measurement at any time. Your choice is stored in this browser and erases the identifier.
5. Data Security
We use technical and organizational measures intended to protect account and app data. We do not claim that every third-party WebView session store is encrypted at rest; additional Android storage hardening remains required before a public Play release.
6. Data Retention
We retain account information while it is needed to provide the service or meet applicable obligations. When you delete your account, CommunityGlows deletes the cloud data associated with it. We may retain minimal pseudonymized commercial records needed to restore a valid license, prevent trial abuse, handle refunds, and meet legal obligations.
7. Your Rights
You may contact us to request access, correction, export, or deletion of personal information. Signed-in users can start account deletion from the account and sync section of the CommunityGlows settings.
8. Account Deletion Requests
If you can sign in, open CommunityGlows settings, choose Delete my account, review the consequences, and confirm with your account email. If you cannot access the app, use the public deletion request page or contact privacy@communityglows.com.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@communityglows.com.